1. The citizen submits a compensation request for property damage caused by a municipality contractor. Identity is verified via integration with the Ministry of Interior. The citizen enters required data, specifies the location, and uploads documents.
2. The audit officer receives and reviews the request/documents and forwards it to the technical inspector.
3. The technical inspector conducts a site visit and prepares a technical report.
4. The Mayor reviews the request, approves the technical report, and forwards it to the contractor.
5. The contractor compensates for the damage and submits proof to the Mayor.
