Frequently Asked Questions

What is RM e-portal and how to use it?

What Are Riyadh Municipality E-Services?

What Are Advantages Of The Registration?

What Does The E-Services Portal Mean?

What Help And Support Can The E-Services Portal Provide?

Is The Registration And Verification Of The Electronic Identity Repeated To Obtain New Services?

How to access the RM e-portal?

Did you forget Login credentials?

What is the mechanism of updating my information?

I lost my order number, How can I get the order number?

Is it possible to refer to Riyadh Municipality to implement the service manually?

Can I print the license from the website?

When attaching documents, a message appears that files are not allowed!

How do I make sure that there are no dues on my name?

How can I change my national address to receive the license?

When the user of the engineering office logs in, a message appears that the office information needs an update?

I have missing documents. What is the concerned department for requesting documents?

Can a new account be registered on the Municipality Portal through the Unified Access?

Can the user access the Municipality Portal through the Unified Access (NAFATH)?

What is the Nafath application?

Does the Riyadh Municipality portal and its affiliated systems allow users to access their data?

Does the Riyadh Municipality portal and its affiliated systems allow users to modify their data?

Can companies access their data through the Riyadh Municipality online portal?

Can companies modify their data through the Riyadh Municipality online portal?

Can the user access their list of previous transactions or operations in the Riyadh Municipality portal?

Is the data previously owned by the Municipality automatically added to the appropriate fields without the need for the user to enter it again (data reuse)?

Does the Riyadh Municipality portal and its affiliated systems provide a receipt or notification upon transaction completion?

Can users add services to their favorites list for customization?

Is the content or request summarized for the user before completing the transaction?

Does the Riyadh Municipality website offer a text reader feature?

Does the Riyadh Municipality website offer a text reader feature?

Is the Riyadh Municipality website available in languages other than Arabic and English?

What Is Open Data?

What are the conditions for using open data

How to request data can not be found?

What is the eservices portal and how is it used?

Can citizens or users track the status of a service or follow up on their request electronically?

Can the status of the request be tracked after submission?

Can the electronic request be tracked after submission?