The - My Profile / User Delegate - service enables citizens and residents in the Riyadh region to electronically track the status of their municipal requests and transactions anytime and from anywhere. This is achieved through a unified digital dashboard that clearly and instantly displays the current status of each request. The service provides detailed information about each request's status (e.g., In Progress, Under Review, Completed, Rejected...), along with real-time notifications of any updates. Users can also view remarks or required documents requested by the relevant authority.