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Ease of Usage
​​​The main objective of the RM portal is to provide easy access to information and services to all users, regardless of their educational or technical backgrounds. Some of the major features of the portal’s operation are outlined below:

- Portal Menu: The portal menu appears in two locations: the upper menu and the sidebar menu. The best international practices were used in developing the upper menu, which includes all services organized by category and level of importance. This menu appears on all portal pages to make it easier for the user to navigate the site.  The sidebar menu displays links and information directly related to the page currently being viewed by the user. 
 
- Browsing: The portal features a browsing system which enables users to see their current page while moving from one level to another via links shown on each page and displayed as a sequence of building portal pages. 
 
- AJAX Technology: This technology enables easy access to information, data processing and display.
 
- Best Browsing: You can browse the RM portal with all popular browsers, but we recommend using the following browsers to obtain the best-quality display: Chrome, Firefox, Internet Explorer, Safari and Opera. Be sure to use the latest versions of these browsers for fast, efficient results. To make browsing easier, the portal does not use any additional running programs such as Flash or Java Applet. In accordance with the RM’s dedication to providing the best possible service, the portal supports all types of browsers on screens with different display resolutions. For best browsing results, we recommend using a 1024x768 Pixel monitor.
 
- Communication Channels: the portal offers many channels of communication, enabling service delivery, updates and notifications according to the user's preferred method, including:
  1. Direct communication by email to any applicable device or service, including mobile phone.
  2. Text messaging (SMS) to communicate with users and others. 
  3. Using RSS Protocol to receive portal information updates directly, thus avoiding constant visits to the portal.  This service provides an update summary along with modified page links.

- Services for People with Special Needs: RM is keen to provide services to all sectors of the population. To meet the needs of users with special needs, the portal is equipped with the following enhanced services:

  1. ​Change Text Size: this service enable users with poor vision to read text clearly using the icons as shown below to enlarge or reduce the font size of the text.
  2. Change Portal Color: enable users with color-blindness to change the portal color to make browsing easier for them.

- Adding to Favorites: The Municipality enables the user to add any pages on RM Portal to his/her Favorites to create easy access to them.

Last Modified Date: 2/11/2019 3:24 PM
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Riyadh Municipality is not responsible for the results of the translation provided by Google