1. The beneficiary submits the request and uploads a photo of the site.
2. The department receives the request, reviews data/attachments, and updates the status.
3. If incomplete, the request is returned to the beneficiary for completion.
4. If complete, the request is studied and approved or rejected. If rejected, the beneficiary is notified of the reasons.
5. If approved, the work is executed, the request is closed, and the beneficiary is notified.
