A government website registered with the Digital Government AuthorityA government website registered with the Digital Government Authority
My City is Riyadh’s digital platform, designed to offer residents and visitors a comprehensive digital experience by bringing together access to city services, information, and experiences through a single, user-friendly and connected digital channel.
My City app is part of Riyadh Municipality’s efforts to enhance the user experience, improve the quality of digital services, and strengthen integration between municipal services and city services, helping make residents’ lives easier and improve their everyday experience in Riyadh. The app offers more than 60 digital services and serves over one million users, reflecting its reach and its role as one of the digital channels serving Riyadh’s residents.
My City provides a wide range of digital services and experiences that address users’ diverse needs, including:
Land and Property
Services relating to property, land, municipal permits, and certificates, supporting the needs of development and construction projects.
Municipal Services
Access to services and procedures relating to property, construction, existing buildings, and other municipal matters, making it easier for users to complete their transactions digitally.
Cleanliness and the Environment
Services and reporting channels relating to public cleanliness and the urban environment, helping improve the city’s appearance and environmental quality.
Reports and Inquiries
Enabling users to submit reports and inquiries, track their status digitally, communicate with the Municipality, and receive the support they need.
Roads and Transport
Services relating to roads, parking, mobility, and movement within the city, helping users get around more easily and access relevant services.
Municipality Digital Services
Making a range of services and procedures available online, reducing the need to visit branches and service centers.
Appointments and Communication
Making it easier to book appointments and access the appropriate communication and service channels.
Personal Services
Services relating to users’ profiles, requests, notifications, and documents, allowing them to access their information and services in one place.
Business
Services for businesses, investors, and service providers, supporting business needs and facilitating access to relevant documents, licenses, and certificates.
Community Participation
Enabling residents to engage with the Municipality, participate in initiatives, volunteering opportunities, and community activities, submit feedback and suggestions, and take part in voting.
City Facilities and Experiences
Facilitating access to city facilities and related services and experiences, including bookings, events, locations, and associated services.
Information and Guidance
Providing clear information about services, their requirements, the steps needed to access them, and expected completion times, helping users find the right service and understand its procedures.
The future vision for My City is to become a digital companion for users in Riyadh by bringing municipal services, city services, and value-added services together in a single, integrated digital experience.