Report 940 – Riyadh Municipality

Riyadh Municipality provides the 940 Contact Center, which operates 24/7 to receive reports, complaints, and inquiries from citizens and residents related to the Municipality’s services. The center aims to facilitate communication and ensure prompt response from the concerned departments.

Communication Channels

“Madinaty” Application (Report 940):

The “Madinaty” app is one of the modern digital tools launched by Riyadh Municipality to submit reports easily and efficiently.
Through the “Report 940” service available in the app, users can submit detailed reports that include a description of the issue and its precise location using the GPS feature, with the option to attach supporting images to strengthen the report.

• The app is available for download on:
  • iOS devices
  • Android devices

Unified Emergency Number (940):

Citizens and residents can contact the Riyadh Municipality Emergency Center directly by calling the unified number 940.
The center receives reports around the clock and forwards them to the relevant departments to handle them swiftly and efficiently.

Using these diverse communication channels helps streamline the reporting process, contributing to improving quality of life and enhancing the level of municipal services provided in Riyadh.